Shared services

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Sector overview

Estonia is an established location for Shared Services, providing a high quality workforce, competitive business environment and sustainable financial attractiveness.

Estonia’s journey began in the 1990’s as a Nearshoring location of choice for Nordic companies.

On joining the EU in 2004 and adopting the EURO in 2011 Estonia attracted further primary and secondary investments, diversifying the breadth of functions in the process.

Today there are over 75 captive and BPO Shared Service centres in Estonia. Sizes range from small Centres of Excellence to large multi-functional centres in excess of 6000 people. All functions are represented, with higher order tasks and regional or global responsibilities becoming the norm.

The Estonian Shared Services sector benefits from a high quality, global investor profile including the EU, NATO, Microsoft, Kuehne+Nagel, Swedbank, Arvato, TeliaSonera, Stora Enso, Fujitsu and Linde Group.